2428698 - LMS: Cannot Edit Label for 'instruction.AICCWrapper.ConfirmReadAndUnderstood'

SAP Knowledge Base Article - Public

2428698 - LMS: Cannot Edit Label for 'instruction.AICCWrapper.ConfirmReadAndUnderstood'

Symptom

Editing label values for 'instruction.AICCWrapper.ConfirmReadAndUnderstood' does not save

Environment

SAP Successfactors Learning Management System (LMS)

Reproducing the Issue

  1. Logon to LMS Admin
  2. System Admin > References > Geography > Labels
  3. Search for Label ID: instruction.AICCWrapper.ConfirmReadAndUnderstood then edit
  4. Go to Locales tab and scroll down to English
  5. Modify label text then Apply Changes
  6. Updated values are not saved

Cause

  • This is an expected behavior if there is a value in the Global Variables -> AICC Wrapper Settings -> Confirmation Text
  • Please see image below:

    aicc.jpg

 

Resolution

To make changes to this label, the Confirmation Text itself must be updated in the AICC Wrapper Settings - not via the Label in References:

  1. Logon to LMS Admin
  2. Navigate to Global Variables > AICC Wrapper Settings 
  3. Update Confirmation Text field
  4. Click Apply Changes
  5. Check that the changes made now show in the label

Keywords

instruction.AICCWrapper.ConfirmReadAndUnderstood modify edit English label cannot can't does not doesn't change label SF SuccessFactors Learning LMS save , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1611