2428362 - Error : The file size exceeds the maximum allowed (600 KB) when importing via Import Tool

SAP Knowledge Base Article - Public

2428362 - Error : The file size exceeds the maximum allowed (600 KB) when importing via Import Tool

Symptom

Error : The file size exceeds the maximum allowed (600 KB) when importing.

 Import_error.jpg

 

Environment

SuccessFactors Learning

Learning Management System

Reproducing the Issue

 Replication steps:

1)      Please navigate to System Admin>Tools>Import data

2)      Select “Record Type” as Admin Roles (Or any other type)

3)      Select “Import Option” as “Add" or "update”.

4)      Browse the attached file and click on submit.

5)      Now you will receive the above the error message “The file size exceeds maximum allowed (600 KB)”,

Cause

We receive an error message because maximum size of a file allowed as attachment is set as 600 KB

maximumSizePerAttachmentKB=600

Resolution

Please follow the below steps to increase the file size limit.

1) Please navigate to System Admin>Configuration>System Configuration>ENTITY_IMPORT

2) Search for property "maximumSizePerAttachmentKB"

3) Increase the size to 1024 KB (maximumSizePerAttachmentKB=1024).

 

Note: Maximum size of the file allowed is 1024 KB.

See Also

The file size exceeds the maximum allowed (600 KB).

Import data

Maximum Size allowed while importing

Keywords

file size exceeds the maximum allowed (600 KB) Import Tool Max file Size , KBA , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions