SAP Knowledge Base Article - Public

2427507 - Forms failing to launch

Symptom

Users are unable to launch forms in the instance

Environment

Success Factors - Employee Central / Performance Management

Reproducing the Issue

User goes to PM module and tries to launch a form

Cause

There is a configuration of an HRIS field custom-string in EC which has a hris sync-mapping to the custom field in EP. But there is a missing configuration in the HRIS field custom-string in EC which is the <label> in the Succession Data Model.

Resolution

Add the missing configuration <label> and upload the Succession Data Model.

Old Data Model                                                                                                                                                     New Data Model

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Keywords

<label> missing label missing in the hris field in the succession data model forms not launching failed to launch forms   , KBA , LOD-SF-EC-BCI , BCUI & DM Config(XML) , Problem

Product

SAP SuccessFactors HCM Suite 1611