2427430 - Overall Referral Progress % stays at 0%

SAP Knowledge Base Article - Public

2427430 - Overall Referral Progress % stays at 0%


Referral % stays at 0% despite candidate applying/progressing in the pipeline




SuccessFactors - Recruitment Managment

Reproducing the Issue

  1. Go to Careers
  2. Click on Referral Tracking to see candidates the current user has referred and their progress to date.



The referral % is measured against the applicant status. As the candidate progresses in the status pipeline the % accordingly increases.


  1. The % will show as 0% is if the candidate is in forwarded status or in disposition statuses.
  2. If the candidate has progressed and the referral % is still 0%,  check if the checkbox 'Visible to Referrer' is available and checked in Edit Applicant Status Configuration:


   3. If this is not available, next check is the referrer part of a group that has been granted visibility. If they are not, it will remain at 0%


   4. The referrer's group will have to be granted visibility to each stage of the pipeline to see an accurate % of their referred candidate's application.




Overall; Referral; Progress;  %; 0%; Percent; Percentage; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting 1608