2426951 - CV or cover letter not accessible

SAP Knowledge Base Articles - public

2426951 - CV or cover letter not accessible


Cannot view candidate CV or Cover Letter in a multi-stage environment


SuccessFactors BizX - Recruiting Management

Reproducing the Issue

  1. Login to the instance
  2. Go to recruiting
  3. Go to the candidate summary page of any job req
  4. Open the candidate applicant profile page
  5. Click on the candidate's CV/Resume or Cover Letter


The following message is displayed:


This candidate's cover letter is not available to view inline at this time. You can try again later or download the cover letter now.


The statusID, resume and coverLetter fields must remain defined in the Application XML field-permission elements when multi-stage application functionality is enabled, even though all other field permissions are defined in the Requisition XML.


The following read changes will need to be explicitly added to the application template XML file:

<field-permission type="read">
<description><![CDATA[Grant the following roles read access to the following fields]]></description>
<field refid="resume"/>
<field refid="coverLetter"/>
<field refid="questionResponse"/>


CV; Curriculum Vitae; Resume; Cover Letter; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting 1602