- The following error appears in BusinessObjects Cloud while creating a new import data connection to BW or ERP systems:
Error occurred in SAP Java Connector (SAP JCo). Please contact your on-site SAP BusinessObjects Cloud agent administrator.
- The following log can be found in the latest catania.log (<tomcat_path>\logs):
<date> <time> SEVERE [http-nio-8080-exec-6] com.sap.fpa.cloud.internal.DAException.logException JCo initialization failed with java.lang.UnsatisfiedLinkError: <tomcat_path>\lib\sapjco3.dll: Can't load AMD 64-bit .dll on a IA 32-bit platform
java.lang.ExceptionInInitializerError: JCo initialization failed with java.lang.UnsatisfiedLinkError: <tomcat_path>\lib\sapjco3.dll: Can't load AMD 64-bit .dll on a IA 32-bit platform
- SAP BusinessObjects Cloud
- SAP Enterprise Resource Planning
- SAP Business Warehouse
Reproducing the Issue
- Login to BusinessObjects Cloud.
- Create a new Import Data Connection to SAP BW or SAP ERP.
- Enter the connection name, connection details and credentials.
- Click on "Create".
- Observe the error.
The deployed SAP JCO is a 64-bit JCO version while there is a 32-bit Tomcat is installed.
- Stop Tomcat.
- Download and deploy the 32-bit version of SAP JCO.
- Start Tomcat.
- Create the connection in BusinessObjects Cloud again.
- Help portal
- SAP Community network portal ( Questions & Answers / Direct Link to Create Question / Blogs )
- SAP Community WIKI
- Ideaplace forum ( for enhancement requests & new features )
- Watch these videos to help start your journey with SAP BusinessObjects Cloud
- Training videos by topic areas: ( Overview, What's New, Models and Connections, Stories, SAP Digital Boardroom, Planning, Predictive, Collaboration, Administration )
- Training Events
- Past Event Recordings
- New user handbook
- How to connect to on-premise data
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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