2426560 - SAP Cloud Identity ID provider can not be set in BusinessObjects Cloud instead of the configured SAML mapping

SAP Knowledge Base Article - Public

2426560 - SAP Cloud Identity ID provider can not be set in BusinessObjects Cloud instead of the configured SAML mapping

Symptom

The following errors are appearing when switching back the already configured saml mapping to SAP Cloud Identity.

  • An error was encountered during the conversion process. Please check your settings and try again.
  • Could not propagate the S/4 HANA Cloud Edition Identity Provider setting. Please contact SAP Support for assistance.

In the traces you may observe the following error: user.mailData is null

Environment

  • SAP BusinessObjects Cloud 2016.25.2.

Reproducing the Issue

After a successful configuration of SAML SSO on your tenant:

  1. Go to System > Administration option.
  2. Choose the Security tab.
  3. Click on modify.
  4. Check the "SAP Cloud Identiy" flag.
  5. Save and click on "Convert" when prompting.
  6. Error appears.

Resolution

  • This issue is planned to be fixed in Wave 2017.06.
  • In case you'll require urgent solution please open a support incident on LOD-ANA-BI component.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0