- Admin is not able to find Process & forms option in admin centre.
- Unable to Find Process and Forms Under Manage Dashboards/ Reports.
- SuccessFactors Succession
Reproducing the Issue
- Login to Instance and Navigate to Admin Center and Search for Process and Forms.
- Cause of this issue is related to Role based permission where user might not have been granted access to Process and Forms Under Manage Dashboard/Reports.
Resolution for Symptom 1:
1. If customer is not able to find Process and Forms option then ask them to Enable the Option Process and Forms Under Manage Dashboard/Reports for a designated role.
Permission is as shown below.
Resolution for Symtom 2:
If you dont see this option under Manage Dashboards/Report then create an incident requesting support to enable Classic Reporting from backend.
Note to Support:
Login to Provisioning and Find Instance in question.
Go to Company settings and and Look for Classic Reporting. Enable the option and save.
- process and forms