I configured a workflow for Position Management with context source and target.
The workflow is not respecting the step with the source approver.
It is displaying wrong approver at the 1st step.
SUCCESSFACTORS BIZX CORE 1611
Employee Central V2
Reproducing the Issue
We need the following workflow if someone change the field “Division” on the Position
Step1: is the Division Head of the actual Division
Step2: is the Division Head of the new Division
However when the we proceed with division change as below
The approver in step 1 is not the expected one
There is an issue when trigger wf from position org chart page > Edit, whereby the system does not retrieve the change in the future.
Engineering is currently working on fixiing the issue and b 1705 is the targeted period for solution.
Trigger wf from Manage Data.
Position Org Chart > Manage
Take Action > Make Correction > change Division > Save
Option 2 -
Position Org Chart > Edit > ensure the Start date and the Effective Date are the same as indicated below.
Option 3- Two Steps
a- In Manage Data change the start date to today's date or any date that suit your requirement
Position Org Chart > Manage > Take Action > Make Correction > change Division > Save
b- Proceed with Option 2 above (i.e. match Start and Effective Start Date)
Upon triggering with either of the above 3 options, the change the approvers will display as expected
KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Problem