SAP Knowledge Base Article - Public

2425954 - Unable to Open a Record in Chunk View

Symptom

Unable to open any record in chunk view

Reproducing the Issue

  • Go to a custom work center view in a mobile device in the Cloud of Customer extended app
  • In mobile device the default view will be chunk view
  • Here when trying to access any record, it does not open and also you do not find any link to click and open the TI (Thing Inspector)
  • This issue will not occur in Responsive UI when accessed in the Desktop or in IPAD app.

 

Cause

The "Leading Object" Property for the column which should be a link should be set to "True"

Resolution

Go to UI Designer and click on the column which should appear as a link in the chunk view. Check the "Leading Object" property and set to "True".

UI designer.PNG

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Customer add-ins all versions