SAP Knowledge Base Article - Public

2425950 - Duplicate Super Annuation panels displaying under process

Symptom

Super Annuation panels (same panels) are displaying multiple times
Super Annuation feature enabled for processes and seeing multiple panels

Environment

Onboarding (All DC)

Reproducing the Issue

Customer enabled multiple processes and Enabled super annuation forms for processes
Upon chekcing in NES step , standard Super Annuation panels are displaying multiple times.

Usage of same wizard in multiple processes will add same Super annuation panels everytime , if Super Annuation is enabled for a process.

For eg : take 3 processes under Australian Compliance: Process 1 , Process 2 and Process 3
Customer configured wizard : NewWizard1  under step 2 for all above processes.
As per above, all processes are using same Wizard. Now, upon enabling of Super Annuation for Process 1 and process 2 , system will add 2 set of standard Super Annuation panels under wizard : NewWizard1
Similarly , enabling of Super Annuation in all 3 processes will reflect 3 set of standard panels.

super anuuation issue.JPG

Cause

Usage of same wizard in different processes

Resolution

Access to Super Admin needed.
Customer should use different Wizard for different process.
1. Create different wizard for all processes
2. Login to Super admin and navigate to processes
3. select the required process and go to respective step (eg : step 2)
4. Select the respective wizard here and save (wizard created in point 1)

Please refer : https://launchpad.support.sap.com/#/notes/2269903  for creating and using a wizard.

Upon doing above , Now Super Annuation forms will get added to respective wizards only. 

See Also

https://launchpad.support.sap.com/#/notes/2269903

Keywords

Multiple Standard panels
Super Annuation Panel
Australian Compliance , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508