2425683 - Error creating multiple segments of a scheduled offering

SAP Knowledge Base Article - Public

2425683 - Error creating multiple segments of a scheduled offering

Symptom

WHen using the scheduled offering connector the followind exception is found when trying to add multiple segments to a scheduled offering:

"Segment X was not found this scheduled offering X"

Where x = the numbers of the scheduled offerings in the input file

Reproducing the Issue

Attempt to add SO's using the scheduled offering connector with a file similar to below:

CPNT_TYP_ID|ACT_CPNT_ID|SSG_SEG_NUM|START_TME|END_TME|COL_NUM99_VAL!##!
COURSE|NEW_YEAR|1|Jan-01-2017 8:00:00|Jan-01-2017 17:00:00|SO1!##!
COURSE|NEW_YEAR|2|Jan-02-2017 8:00:00|Jan-02-2017 17:00:00|SO2!##!
COURSE|NEW_YEAR|3|Jan-03-2017 8:00:00|Jan-03-2017 17:00:00|SO3!##!
COURSE|NEW_YEAR|4|Jan-04-2017 8:00:00|Jan-04-2017 17:00:00|SO4!##!

Cause

This can be casued by the 'COL_NUM99_VAL' not being similar.

In this case you are creating multiple segments for a single scehduled offering and have given a different scheduled offering ID for each segment.

Resolution

The above file would need to appear as:

CPNT_TYP_ID|ACT_CPNT_ID|SSG_SEG_NUM|START_TME|END_TME|COL_NUM99_VAL!##!
COURSE|NEW_YEAR|1|Jan-01-2017 8:00:00|Jan-01-2017 17:00:00|SO1!##!
COURSE|NEW_YEAR|2|Jan-02-2017 8:00:00|Jan-02-2017 17:00:00|SO1!##!
COURSE|NEW_YEAR|3|Jan-03-2017 8:00:00|Jan-03-2017 17:00:00|SO1!##!
COURSE|NEW_YEAR|4|Jan-04-2017 8:00:00|Jan-04-2017 17:00:00|SO1!##!

Keywords

LMS CONNECTOR ITEM SCHEDULED OFFERING SO SCHED OFF INPUT FILE , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1611