2425654 - How do I request SFTP access?

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2425654 - How do I request SFTP access?


  • How do I request SFTP access?
  • What is the process for getting SFTP credentials?
  • If I am a partner how do I request access for my customer?
  • How many SFTP  accounts can I request?
  • What do I need to provide to CS for quick resolution?


  • BizX
  • Bizx Platform


  • Please create incident for Customer Support, and provide the below:
  1. Name and Email id of the recepient of the SFTP accounts.
  2. Specify the company instances: production or test, you want the accounts setup for.


 Please Note:

  • For Partners requesting SFTP access, on behalf of their customers you will need to provide written approval from the customer, and email id on the customers domain, you request will not be processed without this.
  • Every customer can request two accounts in total, one for production instance, and one for their test instance.
  • Please see linked KBA's on SSH access (Password Less) and SFTP Standards for SuccessFactors.


  • SFTP Access
  • Scheduled jobs
, KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , How To


SAP SuccessFactors HCM Core 1611