2424995 - How is the Collaboration Score on a SAP Jam group dashboard calculated?

SAP Knowledge Base Article - Public

2424995 - How is the Collaboration Score on a SAP Jam group dashboard calculated?

Symptom

How is the Collaboration Score on a SAP Jam group dashboard calculated?

Resolution

SAP Jam group admin guide  

http://help.sap.com/businessobject/product_guides/Jam15/en/sap_jam_group_admin_guide.pdf

 

"On the Overall tab, the overall score is visualized as a dial which is made up of three equal segments: follower score, email subscribers score, and engaged users score. Based on the historical time frame selected, a score is awarded to each individual category, and summarized in the table on the right. Each category score is a value between 0 and 33.3, rounded to the nearest 0.1. The overall score is a value between 0 and 100, rounded to the nearest 1, and is the sum of the three category scores. An overall score rating is assigned based on the following: Fair (< 50 points), Good (>=50 and <70 points), Excellent (>=70 and <100), Perfect (100). The value change and percent change in score compared to the previous period also displays under the dial, where applicable."

 

 

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Keywords

Collaboration Score SAP Jam Group Dashboard Calculated , KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions