SAP Knowledge Base Article - Public

2424733 - Same fields showing on both Candidate and Application portlets

Symptom

Requirement: Instance with Multi-stage activated.

Some Fields in common with Candidate Profile and Application appears in both section:

  • Personal Information section (which belong to Application)
  • More Information (Candidate profile) section

Confusing aspect: It works fine (appears only in Candidate portlet) for fields ID such 'address' 'zip' 'city' and not for some other such fields ID 'country' 'address1'. Although they are all setup the same way in Application and Candidate templates.

scr_shot.png

Candidate profile and Application templates contain the exact same fields IDs (affected fields in red, successful fields in yellow):

template_scr_kba.png

 

Environment

SUucess Facctors Recruiting Management

Resolution

It is is expected behavior.
The only fields set on both templates and having the capability to appear only once in Candidate portlet are:


- lastName
- firstName
- middleName
- candidateName
- previousTitle
- lastCompanyWorked
- city
- zip
- state
- address
- homePhone
- cellPhone
- contactEmail
- resume
- coverLetter
- postConvExtContactEmail

In exemple (see above screenshot), address1 and country fields ID does not fall under above category. Hence they are visible in both sections.

Keywords

duplicate fields;duplicate , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors HCM Core all versions