SAP Knowledge Base Article - Public

2424278 - Employees not able to apply; get failed to process error

Symptom

  • Internal employees are not able to apply to jobs- getting failed to process application error

Environment

  • SAP SuccessFactors
  • Recruiting Management (RCM)

Reproducing the Issue

  1. Go to career tab
  2. Select job search tab and select job and apply
  3. Complete required candidate profile information- select "next" to open application
  4. Get "Failed to Process Job Application"

Cause

  • The application template has the currency field configured incorrectly as a picklist
  • Currency needs to be configured as an enumn field 

Resolution

  1. Contact partner network to correct configuration in application for currency from picklist to enumn
  2. Go to career tab
  3. Select job search tab and select job and apply
  4. Complete required candidate profile information- select "next" to open application
  5. Complete application and submit

Keywords

SF SuccessFactors RCM Recruit Management failed to process job application; cant apply to job requisition, CheckCandProfileForWarnings , KBA , rcm-32365 , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core 1611