2423756 - Curriculum Item Status Report Days Remaining field shows wrong value

SAP Knowledge Base Article - Public

2423756 - Curriculum Item Status Report Days Remaining field shows wrong value

Symptom

In the Curriculum Item Status report, the Days Remaining field is showing shortest time of all Items in the Curricula instead of the Item's actual days remaining

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Login as a Reporting Admin
  2. Under Reports, run the Curriculum Item Status (CSV) report
  3. Choose a Curricula that has multiple required items with differing Required Dates (Due Dates)
  4. Note that in the resulting CSV, the Days Remaining field shows the same amount for all Items, regardless of the Items' due dates
    1. daysRem.png

Cause

This is expected behavior

Resolution

  • The Days Remaining in the Curriculum Item Status report is based on the Curricula's expiration date and not the Item's required date
  • The expiration date is calculated based on the Item that is due the soonest to be sure no Item due dates are missed
  • The Item Status reports will give the breakdown of days remaining for the Items if needed

Keywords

SF SuccessFactors Success Factors Learning Management System LMS Curriculum Item Status Report CSV days value remaining remain left calculated calculation incorrect wrong shortest least not correct number time LRN-6554 , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions