SAP Knowledge Base Article - Public

2423187 - Manage Pending Hire Error


Below error shown in Manage Pending Hires when RCM to EC Integration is not configured

Error messsage: "RCM to EC integration is not configured correctly (missing transformation template). Please contact your system admin"


SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

Navigate to Admin Center> Manage Pending Hires > Select Recruiting from the dropdown, system throws the below error

Manage Pending Hires.PNG


1. This happens when you have RCM-ONB-EC integration in place and there is no RCM-EC integration configured. In this case, Onboarding option in the dropdown (pending Hires) works fine. 

2. Hence, when you have RCM enabled and when there is no RCM-EC integration configured, system throws ena error.


This is not an issue and is exepected with RCM-ONB-EC integration. However, you can use the below workaround to avoid such error in the Manage Pending Hires Recruiting dropdown.

Please upload a dummy RCM-EC transformation template. Attaching with the Sample template. Once this template is uploaded, you will not see the error in the Pending Hires. However, it may again show as 0 candidates or similar messages.

How to upload RCM-EC transformation template

1. Provisioning --> Company settings --> Import/Export Candidate to employee integration template.

If you are a Partner, please follow the steps above. For Customer, please raise a tciket with the Support.


Manage Pending Hires Error in Manage Pending Hires RCM to EC integration is not configured correctly, missing transformation template , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Problem


SAP SuccessFactors HCM Core 1611