2423026 - Step name changed but not reflecting in Onboarding dashboard

SAP Knowledge Base Article - Public

2423026 - Step name changed but not reflecting in Onboarding dashboard

Symptom

Step name under a process is changed in Super admin but same is not reflecting in Onboarding dashboard.
or Old step name displayed even after changing the same in Super admin

Environment

SAP SuccessFactor Onboarding

Reproducing the Issue

1. Changed the step name for a process in Super admin
2. checked in Onboarding but seeing old step name or not seeing updated step name

Cause

Changes done in Step name is corresponding to en-US locale

Resolution

Super admin access is required for below operation :
1. Login to Super admin => Account => Locales
2. check the Default locale set here
3. If default locale is other than en-US , changes made in Processes => steps for text changes will not display in Onboarding dashboard

To resolve the same , Step Name needs to be defined in LocalizationResources file
1. Enable Debug mode and find out the Key for eg : for New Recruit verification step , we found the key as : ProcessStep:Onboarding|UncompletedSection1:Title
2. We wanted to update above Step from New Recruit verification step to New Hire verification step
3. Add below under <GlobalResources> to reflect the step based on locale : for eg : we are considering here en-GB
<Locale name="en-GB">     
      <Data key="ProcessStep:Onboarding|UncompletedSection1:Title">
        <Value><![CDATA[Post Hire Verification Step]]></Value>
      </Data>
</Locale>
4. Reupload this new LocalizationResources file

Review "https://launchpad.support.sap.com/#/notes/2273586" for updating message in the panel through localization resource file

Keywords

Step name issue
change step name
locale issue
Step name in LocalizationResources file , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508