2422722 - Approve button missing in BizX Mobile application for approving pending Job requisition

SAP Knowledge Base Article - Public

2422722 - Approve button missing in BizX Mobile application for approving pending Job requisition

Symptom

Approve button missing in BizX Mobile application for approving pending Job requisition.

Environment

SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

1. Access SF via Mobile Phone

2. If there are requistions which are pending approval from a user and when a user access SF via Mobile, there are 22 pending Approvals. This number is just an example.

Waiting approval.PNG

3. When user clicks on the pending approval count, they get the below screen. Here, you can see that there is an Approve button available for only one requisition. For rest of the pending approval requisitions, there is no approve button available to approve it. However, in the above screen , the count of pending approval shows 22.

Approve button.PNG

 

Cause

This is because there are few required fields on the requisitions where there is no data/value selected.

Resolution

To get the approve buttons for the missing pending requisition in Mobile, login to the SF instance via system and fill all the missing required fields avaialble on the job requsition and save the changes. As soon as you put the data in the required fields, approve button in the Mobile will be avialable for the approval.

Please note, required fields must be filled in the system, not through Mobile.

 

Keywords

Job requisition approval via Mobile Mobile Job requisition approval Approve button BizX mobile application Mobile application Approve button missing Approve Job Requisition , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core 1611