SAP Knowledge Base Article - Public

2422276 - How To Update Mail Sender Name and Address - Onboarding


How to update mail sender name and address

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HCM
  • SAP SuccessFactors Onboarding

Reproducing the Issue

Update Mail Sender Name and Address

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SAP SuccessFactors HCM

See KBA 2087739 to set a Single Sender and Single Recipient for Email Notifications, note that this will affect all BizX related emails.

SAP SuccessFactors Onboarding

See KB2450047 on how to update Mail Sender Name, note that this will affect all Onboarding related emails.


SF, success factors, on boarding, OBD, ONB,,, System Email address, Custom , KBA , LOD-SF-OBD-EML , Emails and Notifications , How To


SAP SuccessFactors Onboarding all versions