2421959 - Onboarding folder not available in SFTP - Onboarding

SAP Knowledge Base Article - Public

2421959 - Onboarding folder not available in SFTP - Onboarding

Symptom

  • New Hire Export is not generated even though the job is scheduled
  • Not able to find the correct folder in SFTP to place the onboarding file

Environment

Onboarding
All data center

Cause

Onboarding folder structure is not created right in the server

Resolution

Please create a support ticket. Support team will work with the Operation team through a jira and default folder structure will be created.
The folder structure in the SFTP will be ONB/Inbound ; ONB/Outbound

 

Keywords

Inbound
Outbound
sftp folder , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions