SAP Knowledge Base Article - Public

2421397 - Application Error Upon Search - Action Search Bar

Symptom

  • When anyone is searched on Action search, it returns an application error.

Environment

  • Bizx
  • SuccessFactors Platform (Foundational Capabilities & Tools)

Reproducing the Issue

   1. Search any user in the Action Search Bar

   2. Application Error returns. 

Cause

  • SOLR people search in global head is enabled which is not yet deployed in Production.

Resolution

  1. Ask customer success representative to turn off the "SOLR people search in global head" on the backend system. 

Keywords

Search Application Error  Error  , KBA , LOD-SF-PLT-SRH , Search , Problem

Product

SAP SuccessFactors HCM Suite all versions