SAP Knowledge Base Article - Public

2421355 - LMS - OCN - Content Provider Logo update (Product Enhancement b1702 - LRN-15616)

Symptom

  • If Open Content Network (OCN) providers follow the instructions to integrate with SAP SuccessFactors Learning, administrators can add the connection in Learning Administration. This makes it easier for you to sign up new OCN providers. As part of this change, you can add new logos for any new providers that you sign up. The new logo will be visible to the users in the catalog search page
  • Update/ Add button not appearing in OCN system configuration.
  • New OCM provider.

Environment

  • SuccessFactors LMS
  • Learning Management System

Resolution

To configure the logo for OCN providers, follow the below steps.

  1. Login as an Admin
  2. Navigate to System Admin > Configuration > System Configuration > OPEN CONTENT NETWORK
  3. Click on edit icon. You will notice a new tab has been introduced "Logos". Once you click on the tab, you should be able to see all the configured OCN providers and their default logos. You can choose to upload a custom logo here.


    OCN1.png

  4. Once uploaded and saved, this will change the logo for the chosen OCN providers. Now when the user searches for the courses in catalog, they should be able to see the OCN providers logo.


    OCN2.png

Troubleshooting:

  1. Update/ Add button not appearing in OCN system configuration:
    Make sure OCN is configured inorder to see Update/ Add buttons in OCN system configuration.
    If Open Content Network (OCN) providers follow the instructions to integrate with SAP SuccessFactors Learning, administrators can add the connection in Learning Administration. This makes it easier for you to sign up new OCN providers. As part of this change, you can add new logos for any new providers that you sign up.
    Check the following KBA:
    2419830 - LMS OCN Open Content Network Knowledge Support and Tips
  2. For new OCM provider, check the following:
    The provider will need to first establish a partnership with SAP through our Partner Edge program to utilize the OCN API’s and has to follow the Integration Guide for Open Content Network Partners.

Keywords

OCN Logo , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , SuccessFactors Learning , Product Enhancement

Product

SAP SuccessFactors Learning 1702