2420795 - Start and end dates in application show null when saving to a file

SAP Knowledge Base Article - Public

2420795 - Start and end dates in application show null when saving to a file

Symptom

1. Application that has start and end dates populated in previous work experience show null when saving the application to a file

Environment

Recruiting Management

Reproducing the Issue

  1. Go to Recruiting tab and select any requisition
  2. Select candidate from that requisition and open the application
  3. See previous work experience details on the application which show a start and end date
  4. Select Candidate from the action menu and select print or save file
  5. Select "print preview"  and the start and end date values ares showing values are populated
  6. Select "save to file" and wait for zip file to be created and downloaded
  7. Open downloaded zip file and see that values for start and end date now show null

Resolution

  1. This is a defect that will be resolved in the 1705 release if you still have an issue following that where  application fields appearing as null when trying to save to a file please open a case with Customer Support and reference this KBA.

Keywords

null values in application when saving to a file ; RCM-36579 , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors Recruiting all versions