2420760 - How to Enable the New Button to Create a Promotion

SAP Knowledge Base Article - Public

2420760 - How to Enable the New Button to Create a Promotion

Symptom

You want to know how to enable the New button to allow you to create a new Promotion if not visible.

Reproducing the Issue

To Reproduce this issue, follow the steps below:

  1. Go to the Sales Campaign work centre.
  2. Got to the Promotions view.
  3. Observe the OWL.

The New button is not visible next to the refresh button.

Cause

This is caused by a scoping question not being checked.

Resolution

To Resolve this issue, please follow the steps below:

1. Go to the Business Configuration work centre.
2. Go to the mplementation Projects view.
3. Click Edit Project Scope.
4. Click Next to view the Question tab
5. Expand Sales Campaign- Promotions - see questions.


The Question:  Do you want to enable the creation of Promotions in C4C in an Integration scenario ?

Check this box and Save the project.

This will enable the New button on the page.

Keywords

KBA , LOD-LE-MKT , Marketing , How To

Product

SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708