SAP Knowledge Base Article - Public

2420644 - Is it possible to have more than one account and user for the self-managed Icontent (25 free GB provided by SuccessFactors)?

Symptom

For various reasons, Adminsitrators may request to have an additional account and user created for their Icontent SFTP (self-managed).

Similar questions for the customers using a managed Icontent service need to be directed to the Icontent representative of the customer.

Resolution

Support was informed by Operations Team that no additional user and account can be created for the self-managed Icontent SFTP.

Keywords

second; I-content; I-Content; username; user ID , KBA , LOD-SF-LMS-PCM , LMS Icontent , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1611