2420522 - Can't add Grade/Completion in Record Learning - Multiple - LMS

SAP Knowledge Base Article - Public

2420522 - Can't add Grade/Completion in Record Learning - Multiple - LMS

Symptom

When trying to record learning for an Item using the 'Record Learning - Multiple' tool it does not allow an option to enter Grade/Completion.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Go to Users tab and select Tools
  2. Now select Record Learning - Multiple
  3. Select the Item and user that need to be recorded and select next
  4. The Grade/Completion field shows a dropdown menu but with no options

    Record Learning.png

Resolution

  1. Navigate to Learning
  2. Select 'Items' and search for the Item in question and open the Item record
  3. Select Related > More
  4. And  then select Grading Options
  5. Grading Method can be set to Numeric, Value-Based or Inherit from Item Type
  6. The grading options for the Item type can be found at References > Learning > Item Types
  7. If 'Numeric' or 'Value-Based' option is selected then a value needs to be added
  8. If no value is added then it will display the blank dropdown field when recording learning

    Item Grading Option.png

Note: Alternatively 'Inherit From Item Type' can be selected in which case the value set at the Item type will be used

See Also

2143491 - No options for Grade/Completion whilst using Record Learning - Multiple

Keywords

Grade; Grading; Grade/Completion; Completion; Record Learning; Record Learning - Multiple; , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions