SAP Knowledge Base Article - Public

2420175 - Lumira does not run in background tab when Chrome Browser is switched to new foreground tab

Symptom

  • Using Chrome, viewing a Lumira Document via SAP BI Launchpad.
  • Once the view is initiated, switching to another tab, Lumira wil not process until the view tab is forced to be the foreground process.
  • The same behavior is seen when using Microsoft Edge (NOTE: Lumira does not support Microsoft Edge).
  • Microsoft Internet Explorer does not exhibit this behavior.

 

Environment

  • SAP Lumira server for BI Platform
  • SAP BusinessObjects BI Platform

Reproducing the Issue

  • Using the Chrome browser, initiate a view of an SAP Lumira Document via the BI Launch Pad.
  • Switch to another tab, thereby making the Lumira Viewer tab a background process.
  • Processing of the Lumira Document will stop or significantly slow down.
  • Returning to the Lumira Viewer tab will result in the processing of the Lumira Document to proceed.

Cause

Resolution

  • Use Microsoft Internet Explorer.

Keywords

IE back ground fore slow performance load , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV , SAP Lumira Server , BI-LUM-OD , SAP Lumira Cloud , BI-LUM-LIM , Lumira In-Memory Add-on to BOE , Problem

Product

SAP Lumira, desktop edition 1.0