SAP Knowledge Base Article - Public

2420059 - Issue Exporting large/multiple files from File Storage Management/Manage Documents

Symptom

  • Users cannot export multiple files from File Storage Document/Manage Documents
  • Users receive an error "Export Failed. Please try again."

Environment

  • BizX Platform

Reproducing the Issue

  1. Select a file or multiple files which exceed the 50mb limit to export from Manage Documents
  2. Export
  3. If limit is exceeded you will receive this error 

Cause

  • The export size limit is 50mb
  • Exceeding this limit will cause an error 

Resolution

  • User needs to avoid exceeding the export limit and export in smaller increments 

Keywords

  • File Storage Management
  • Storage
  • Limit 
  • Export
  • Manage Documents
, KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-ADM , Admin , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508