2419694 - State/Province locked for edting in Candidate Profile

SAP Knowledge Base Article - Public

2419694 - State/Province locked for edting in Candidate Profile

Symptom

StateProvince field is locked upon creating candidate profile unless you change the value of the Country field.

Reproducing the Issue

Go to Career site and create candidate profile, fill out all the required fields, accept data privacy (If data privacy is configured) and create account.

Profile.jpg

In the candidate profile, notice that the State/Province field is locked an can't be edited even though the Country Field has a value. The State/Province field can only be edited if you change the value of the Country field.

Profile2.png

 

Cause

In the candidate profile xml template the State/Province field comes before the Country Field.

CPT.png

Resolution

Make the Country field come first before the State/Province field in the Candidate Profile xml template.

CPT2.png

Keywords

KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors HCM Core 1611