Agency user is getting assertion error when uploading resume trying to add candidate
- SAP SuccessFactors
- Recruiting Management (RCM)
Reproducing the Issue
- Access Agency portal and choose requisition and select "submit new candidate"
- Populate candidate details and try to upload resume
- Get assertion error
- No candidate shows added to the requisition
- Go back to instance and search for candidate
- Candidate shows in search results and candidate profile is found but does not show to agency and no resume is attached
- Go back into agency portal and try to resubmit
- Get message that "candidate already exists"
- Try to submit as existing candidate
- Get message that there are no existing candidates and you cannot see the candidate on the requisition.
- Investigation to determine cause in progress with Product Engineering on RCM-36559
- Report to Cloud Support and reference RCM-36559
Agency can't add candidate; assertion error when uploading resume RCM Recruit Management SF SuccessFactors Success Factors RCM-36559 , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem