SAP Knowledge Base Article - Public

2419201 - How to update a completed US I9 form - Onboarding


  •  I had to update the Business Address for Section 2 of the US I-9 form in Onboarding.
  • ONB completed and all documents in Doc center. Is there anyway to correct the information in the US I9 ?




Automatically correcting the form after the completion of onboarding process is not a possibility. But if it is needed then you can manually correct the form.

  1. Download the form from document center
  2. Manually update the information
  3. Scan the form
  4. Upload and attach it specific employee in document center
  5. For audit purpose, keep the old US I9 in document center

Please note:  If your activity is in the initial E-verify process step then you can close this activity as incorrect data.  Once this activity is closed then a new activity will generate in the E-Verify Correct Data process.

1. Once in E-verify Correct data you can update the SSN of the I9 and then a new corrected I9 will generate and you can view this in the E-verify Correct Data work queue.



form I9
Section2 , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To


SAP SuccessFactors Onboarding 1608