SAP Knowledge Base Article - Public

2419145 - The webpage cannot be found error in SAP Analytics Cloud


The following error occurs when you try to open a story in SAP Analytics Cloud:

  • The webpage cannot be found


  • SAP Analytics Cloud

Reproducing the Issue

  1. Create a story.
  2. Share a story to other user.
  3. Automated Email will be sent out to User.
  4. User tries to Open Story, and it displays error message 'The Webpage cannot be found'.


Connecting to SAP Analytics Cloud via Reverse Proxy.


  1. Connect to your SAP Analytics Cloud tenant as an Administrator / Admin.
  2. Select "System > Administration" from the "Main Menu".
  3. Click the "Edit" icon (pencil in the top right).
  4. Enter the "Reverse Proxy Host".
  5. Click the "Save" icon in the top right.

See Also

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SAP Analytics Cloud 1.0