2419144 - Hide Signature Page at end of NES-Onboarding

SAP Knowledge Base Article - Public

2419144 - Hide Signature Page at end of NES-Onboarding

Symptom

If customer is not using forms in their instance,signing form at end of NES step by candidate is not required.

We are not using any forms but Sign form page is presented at the end of NES

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Complete Onboarding step 1 and 2 through the Dashboard
  2. View sto sign, and click here to sign documents

Cause

Candidate has forms to sign

If the following account option in superadmin is set to true

SignEmpFormsFollowNewEmployeeStep” and “SignEmpFormsOnSiteQuest”  then the sign page will be shown

Resolution

    1. Super Admin
    2. Acount Options
    3. Set the value as false for the below account option in superadmin 
    4. SignEmpFormsFollowNewEmployeeStep” and “SignEmpFormsOnSiteQuest” 
    5. Ensure candidate has no forms to signs

      Keywords

      Signature, NES, Onboarding, forms , KBA , LOD-SF-OBD , Onboarding , How To

      Product

      SAP SuccessFactors Onboarding all versions