SAP Knowledge Base Article - Public

2419074 - How to Manually Update the Onboarding Candidate Info Object - Onboarding


How to update OnboardingCandidateInfo, below are the common triggers why it needs to be updated

  • Hiring Manager is changed for respective candidate
  • Hiring manager left the company
  • Changing of Information 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding - All Versions


Export OnboardingCandidateInfo 

  1. Navigate to SAP SuccessFactors HCM > Admin Center > Import and Export Data
  2. Select the action to perform (Export Data)
  3. Select Generic Object 'OnboardingCandidateInfo' and Select all data records as 'No' for a specific user(s)
  4. Click Export Button


  5. To download the file, navigate Admin Center > Monitor Job



  6. Open downloaded file, update the CSV file with needed information
  7. Save the file as CSV
  • Note
  • Use the correct date format, see KBA 2694367
  • managerId and hrManagerId, please use 'User ID' and both should be an active user in SAP SuccessFactors HCM
  • Product Support advice to use Notepad ++ or Windows Notepad,value in fields will not change and stay as is
  • When opening in MS Excel dates changes into format used by customer's system (Windows or Apple) and USERID (Candidate's, HrManager, HiringManager) also changes if there are zero's in prefix
  • When using MS Excel updating the information, ensure saving in correct format of the date and other fields

Import OnboardingCandidateInfo 

  1. Navigate to SAP SuccessFactors HCM > Admin Center > Import and Export Data
  2. Select the action to perform (Import Data) and click CSV tab
  3. Select Generic Object 'OnboardingCandidateInfo' 
  4. Choose the file in your source destination
  5. Confirm other attributes
  6. Click Validate or Import button


Confirm Changes OnboardingCandidateInfo

  1. Navigate to SAP SuccessFactors HCM > Admin Center > Manage Data
  2. Use search and select OnboardingCandidateInfo and look for the candidate
  3. Verify if the information reflects the update


See Also

2694367 - Problem (Configuration) - OnboardingCandidateInfo (OCI) Import Failing Because of Invalid Date Format - Onboarding [Integration with BizX]


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SAP SuccessFactors Onboarding all versions