Try to log on to SAP Analytics Cloud using SAP Cloud Identity (https://cloudanalytics.accounts.ondemand.com) and the following error occurs:
- It seems your profile is not configured for this system.
- Please contact your system administrator, or end this session and try again later.
- SAP Analytics Cloud
There is an incorrect mapping between the e-mail and the SAC system used to logon to the system.
- Make sure the user with that e-mail address is configured in the system.
- The account on this system may have been deactivated because the password expired. Use the "forgot password" option to reset password in this case.
- If the issue was tested with multiple browsers, the Web browser cache was cleared, and using the e-mail received from SAP to logon to the system (rather than shortcut or similar) was tested, log an incident with SAP Support using the component LOD-ANA-BI to correct this issue.
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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