SAP Knowledge Base Article - Public

2418513 - It seems your profile is not configured for this system message after logging into SAP Analytics Cloud


Try to log on to SAP Analytics Cloud using SAP Cloud Identity ( and the following error occurs:

  • It seems your profile is not configured for this system.
  • Please contact your system administrator, or end this session and try again later.



  • SAP Analytics Cloud


There is an incorrect mapping between the e-mail and the SAC system used to logon to the system.


  • Make sure the user with that e-mail address is configured in the system.
  • The account on this system may have been deactivated because the password expired. Use the "forgot password"  option to reset password in this case.
  • If the issue was tested with multiple browsers, the Web browser cache was cleared, and using the e-mail received from SAP to logon to the system (rather than shortcut or similar) was tested, log an incident with SAP Support using the component LOD-ANA-BI to correct this issue.

See Also

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SAP Analytics Cloud 1.0