2418141 - National ID error message

SAP Knowledge Base Article - Public

2418141 - National ID error message

Symptom

National id is showing an error message which is very odd though we have a correct values on the portlet.

the below example is for Switzerland but can be applied to all countries

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Everything seems to be correctly configured.

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Reproducing the Issue

Attempt to maintain National ID for a user.

An error message is thrown as shown below

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Cause

Picklist has been added to the National ID Card Type or the National ID details

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Resolution

Depending on the country selected, the corresponding national ID card type is displayed in this field, for example:
Social Security Number (for USA)
Social Insurance Number (for Canada

So please remove picklist from Data Model 

Either from the UI

2017-01-20_08-52-32.jpg

 

 

or from the XML

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You should now be able to maintain the National ID

d2017-01-20_09-03-37.jpg

 

 

IF THE ABOVE PROPOSED SOLUTION DOES NOT RESOLVE YOUR ISSUE PLEASE DON'T HESITATE TO RETURN YOUR TICKET TO US FOR FURTHER PROCESSING.

 

Keywords

Maintain National ID card type

National ID card-type not visible on UI National ID Error , KBA , LOD-SF-EC-LOC , Localization & Country Specifics , Problem

Product

SAP SuccessFactors HCM Core 1611