2417420 - Sales Intelligence for Accounts is not available to add in Mashup & Webservices

SAP Knowledge Base Article - Public

2417420 - Sales Intelligence for Accounts is not available to add in Mashup & Webservices

Symptom

Sales Intelligence for account is not available to add in mashup & webservices.

Reproducing the Issue

  1. Go to the Customers workcenter.
  2. Go to Sales Intelligence view.
  3. Click on Adapt
  4. Click on Enter Adaptation mode.
  5. Click on Edit Screen.
  6. Click on Mashup & Webservices.

Sales Intelligence is not available to add here.

Cause

The Sales Intelligence workcenter view is only used for D&B (Dun and Bradstreet) integration capabilities, therefore the mashup 'Sales Intelligence for accounts' is not offered in this workcenter-view.

Resolution

This is the existing system behavior.

Keywords

KBA , LOD-CRM-ACC , Account , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708