SAP Knowledge Base Article - Public

2417219 - Meta tags in SharePoint, and the ability to search on those tags in SAP Jam?

Symptom

Issue:

The customer has spent a lot of time building out the meta tags for documents in their SharePoint repository. They want to be able to search within SAP Jam using those meta tags as the search criteria.

 

Questions:

1. If you have a SharePoint folder shared as an External folder in a SAP Jam group, when you search (in SAP Jam) does it include the SharePoint content in the search?

2. If so, does SAP Jam recognize the meta tags and can you search on those to find the content?

Resolution

Questions:

1. If you have a SharePoint folder shared as an External folder in a SAP Jam group, when you search (in SAP Jam) does it include the SharePoint content in the search?

Answer > For the external repositories (at least for the user based authentication), content is only indexed if the user has accessed the document before, as we don’t have a list of users who have access to the document to be able to index (and we don’t maintain the security since it may change on the external application’s side)

 

2. If so, does SAP Jam recognize the meta tags and can you search on those to find the content?

Answer > We only bring the content itself over, not the associated meta data.

Keywords

SAP Jam SharePoint Meta Tags Search  , KBA , LOD-SF-JAM-SPT , Sharepoint Integration , How To

Product

SAP Jam Collaboration all versions