2416771 - Sales Kit Error Message: Input product ID should be a sales and/or purchasing kit

SAP Knowledge Base Article - Public

2416771 - Sales Kit Error Message: Input product ID should be a sales and/or purchasing kit

Symptom

When you open an existing Sales Kit the following error message is displayed: Input product ID should be a sales and/or purchasing kit

Reproducing the Issue

  1. Go to the Product and Service Portfolio work center.
  2. Go to the Kit Item List view.
  3. You select the relevant sales kit XYZ and click on the Edit button (XYZ represents the Id of the Sales Kit).
  4. The sales kit XYZ opens and the following error message appears: Input product ID should be a sales and/or purchsing kit

Cause

The Sales Organization of the Sales Kit XYZ is in status Blocked under Sales Tab in the Sales Kit master data.

Resolution

  1. Go to the Product and Service Portfolio work center.
  2. Go to the Products view and search for Sales Kit XYZ.
  3. Click on Edit button and navigate to Sales tab by clicking on View All button.
  4. You will see the Sales Organization is in the status Blocked.
  5. Change the status to Active and click on the Save button.

Keywords

KBA , LOD-CRM , Cloud for Customer , Product Enhancement

Product

SAP Business ByDesign all versions