SAP Knowledge Base Article - Public

2416591 - Paperwork Tile displaying and error - Onboarding

Symptom

  • New Hire Paperwork displaying an error
  • Error - Please try again later or contact your System Administrator

2017-01-17_paperwork tile.png

Environment

  • Onboarding

Resolution

  • Issue may be related to:
    •  'hireDate' field may be empty in their OnboardingCandidateInfo
  • This issue will need further investigation
  • Create a ticket in the SAP Support Portal
  • Provide the following information:
    • screenshot of the error message
    • date when issue began
    • name of candidates that are affected
    • environment: Production or Preview
    • reproducible steps

 

Keywords

  • Paperwork Tile
, KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611