2416382 - SCORM 2004 completing if user close the course screen before it loads completely

SAP Knowledge Base Article - Public

2416382 - SCORM 2004 completing if user close the course screen before it loads completely

Symptom

  • SCORM 2004 completing when the user closes the screen during the content launch.

Environment

  • Learning Management System
  • SCORM 2004 2nd and 4th editions

Reproducing the Issue

  1. Launch the course.
  2. Before it loads completely (when you see a message like "Please wait: establishing an iContent Session..." or "Please wait until Navigation Request is processed..."), close the course using the browser "X".

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  1. As soon as you close it, you will return to the content structure page and notice that the content is now completed.

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Cause

  • In this case, the completion is set by the LMS Sequencing Engine.

Resolution

  • This issue can be controlled in the content manifest file using the rules below:

Set Completion Set By Content and Object Set by Content to ‘True’

When DeliveryControls “CompletionSetbyContent” and “ObjectiveSetbyContent” are set to ‘false’, the SCORM 2004 standard assumes the content is non-communicating.  SF Learning will mark the content complete on launch.

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See Also

Keywords

  • SCORM 2004, SCORM, 2004, 2nd, 4th, completion issue, completion
, KBA , LOD-SF-LMS-CNT , Content , How To

Product

SAP SuccessFactors Learning all versions