SAP Knowledge Base Article - Public

2416189 - How to setup and use iContent with SuccessFactors Learning instance - [LMS]

Symptom

After getting the iContent (content SFTP) account created for us, we would like to know how to setup the account with the LMS system and make the content/course import easier and this KBA explains this in detail.

Environment

    • SAP SuccessFactors Learning Management System (LMS)
    • LMS with iContent

    Resolution

    Part-1: Deployment Location

    1) There are many ways to upload a Content to the iContent/self-hosted servers. One common way of doing it via the Deployment Location. This is where we configure the iContent server account (if you have an iContent account and if not, please check the KBA 2318240 that talks about the free 25 GB of iContent space that customers could get with LMS versions above b1508) via which we can import contents.

    Admin > Content > Deployment Locations > Add New

    DeploymentLocation.jpg

    Pic-1

     Certain details like

    • Hostname - server location
    • Port number
    • Username
    • Password
    • URL Prefix: Refer to KBA: 2396085

    are provided by SuccessFactors upon requesting the iContent server space(refer KBA 2318240).

     

    2) Provide a name for the Deployment Location ID and fill out all the necessary details as displayed in the picture below. URL-Prefix is a combination of a “url space”+”folder in the server space”. In this case the url space is: /icontent/CUSTOM/username/ and “Vish” is the folder present in the root directory of the server space. The same has to be updated for the “Directory” field.

    DeploySetup.jpg

    Pic-2

    Click on “Add” button

    ************************************************************************************************************************************************************************************************************ 

    Part-2: Content Creation

    1) Go to Admin > Content > Tools > Import Content > Select an Action (Add New Content) and click on “Next” > Browse > Choose the file that we want to import to iContent.

    ContentImport.jpg

    Pic-3

    2) We can view all the supported file formats mentioned in bold in the above picture. After choosing the file, click on Next. After this we can create a new Content that will be associated with the PDF file that I chose by browsing for the file “in Pic-3” by clicking on Import Files and associate this content to an existing item or we can create a new item for this.

    SFTP-Details.jpg

    Pic-4

    3) There are two ways we can associate the content to the items:

        a) To a new item

        b) To an existing item

    a) To a new item (In the same window of the Pic-4):

    CreateItem.jpg

    Pic-5

    i) Check the checkbox shown in the pic-5, which will open a frame in the same window

    SelectItem-Fields.jpg

    Pic-6

    ii) And then click on “Import Files”

    ImportContent.jpg

    Pic-7

    iii) The window explaining the validation status of the upload will be shown as follows:

    ScheduleJob.jpg

    Pic-8

    iv) Click on “Schedule Job” to schedule the import for now or later.

    ScheduleJob-Part2.jpg

    Pic-9

    v) If we want to have this imported immediately, choose “Run this job immediately” and click on “Finish”.

    Scheduled.jpg

    Pic-10

    vi) The status of the upload will be “Scheduled” when the new frame (window) loads and then it will change to “Succeeded” after it is uploaded successfully (time depends on the server availability and the file size) as shown below:

    Succeeded.jpg

     

    Pic-11

    vii) The item was created successfully and we can check for the same at Admin > Learning > Items > Search (Item ID: Vish-PDF-Content-Item)

    SearchItem.jpg

    Pic-12

    viii) Open this item, and assign it to the users as per the requirement as shown in the following images:

    AssignItem.jpg

    Pic-13

    ix) And then choose the users

    ChooseUser.jpg

    Pic-14

    x) After choosing the user(s) click on Next

    NextStep-Assign.jpg

    Pic-15

    xi) After that choose the appropriate values in the following screens and proceed forward by clicking on “Next” and in the last screen click on “Run Job now” to have it assigned immediately or click on “Schedule Job” to have it scheduled.

    ************************************************************************************************************************************************************************************************************ 

    And there we go!!!! The item has been assigned to the user

    LearningPlan.jpg

     

    Pic-16

    LaunchedCourse.jpg

    Pic-17

    ************************************************************************************************************************************************************************************************************  

    b) To an existing item

    Follow the procedure from Page 7 to Page 9(Pic-12 to Pic-17)

    ************************************************************************************************************************************************************************************************************

    Keywords

    SF SuccessFactors Learning iContent setup configure LMS Deployment Location assign course upload content configuration setting using use , KBA , LOD-SF-LMS-PCM , LMS Icontent , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CNT , Content , How To

    Product

    SAP SuccessFactors Learning all versions

    Attachments

    iContent Course launch Test Case doc.zip
    SuccessFactors-ContentCreationGuide.pdf