2415384 - Leave balance different in summary and request screen

SAP Knowledge Base Article - Public

2415384 - Leave balance different in summary and request screen

Symptom

Available leave balance in Employee time account (Sickness - company) summary is 15:

administer time.png

 

But while requesting leave of same type, balance shown is different than available balance:

while requesting.png

Here the available balance is shown as 29.50 days for Sickness - company leave type

Environment

Employee Central - Time off

Cause

  • In this particular example, the employee gets 15 days sickness leave every year
  • Period end processing (PEP) rule was run to close the account for last year
  • however, the balance for last year was not made zero and hence the current balance is shown as sum of last year and current year balance. i.e.15+14.9=29.50

Resolution

  • As a best practive always carry forward the allowed balance as per policy to next year account
  • Make the last year balance as zero by consciously negating the balance in the PEP rule (the steps are available in EC time-off implementation guide)
  • Close the account for previous year

Keywords

incorrect leave balance , different leave balance leave discrepancy, leave balance mismatch , KBA , LOD-SF-EC-TIM , Time-Off , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1611