2415323 - Getting "Attached pdf can not pass the validity check" error message when uploading PDF Forms

SAP Knowledge Base Article - Public

2415323 - Getting "Attached pdf can not pass the validity check" error message when uploading PDF Forms

Symptom

  • When trying to upload PDF Forms, Customer is getting an error "Attached pdf can not pass the validity check".

Environment

  • SuccessFactors Onboarding
  • PDF Forms

Reproducing the Issue

When you go to Onboarding > Settings > PDF Forms and try to create new forms, you will be receiving this error "Attached pdf can not pass the validity check."

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Resolution

 The reason why this is happening is because the PDF you are trying to upload is a "Secured" PDF File.

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To resolve this, just upload an "Unsecured" PDF File.

Keywords

  • PDF Forms
  • Onboarding
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508