SAP Knowledge Base Article - Public

2415316 - Title Token in Buddy Notification displaying Current Job Title instead of New Job Title- Onboarding

Symptom

  • Buddy and recommended people notifications email is putting in the teammates or candidates current job title instead of the New job title that is in Onboarding.

Environment

  • SAP SuccessFactors Onboarding
  • Bizx notification

Reproducing the Issue

  • The email token for the Buddy and Recommend people notificication is putting the teammantes current job tilte and not their new job title.

Cause

  • This is expected behavior because the notification is a bixz notification and not an Onboarding notification.
  • The title is pulling from the users or candidates profile. If the profile has the current title and not the new title than it is expected behavior for the buddy notification to not have th new title.  

Resolution

  1. To fix update the profile in Bizx with the new title, resend the notification.

Keywords

  • Buddy notification
  • Token
  • New Position
  • New Title
  • Onboarding 
, KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To

Product

SAP SuccessFactors Onboarding all versions