2415140 - Data Workbench Update for Closed Sales Order Is not Possible

SAP Knowledge Base Article - Public

2415140 - Data Workbench Update for Closed Sales Order Is not Possible

Symptom

You are trying to update Sales Orders information via Data Workbench but you face the error Change of XYZ is rejected because read-only

Reproducing the Issue

  1. Go to the Data Workbench work center -> Update view;
  2. Select Sales Orders;
  3. Press Next;
  4. Upload the template;
  5. Press Next;
  6. Press Simulate;
  7. Go to Data Workbench work center -> Monitor view;
  8. See that Update is finished with 1 Error;
  9. Error: Change of XYZ is rejected because read-only.

Cause

The Sales Orders that you are trying to update is already closed (Status finished the Sales process, e.g. Status Completed)

Once a Sales Order is complete, it cannot be updated further via A2X, Odata or any other means.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Hybris Cloud for Customer all versions