Java version check is no longer available in the "Check System" Option.
SuccessFactors Learning Management System
Reproducing the Issue
Go to User Side.
Click Check System
See that Java version check is not present.
The customer don't have the Plateau Offline Learning license.
To check, go to System Admin > Environment > Licensed Modules
Then the admin may need to add 'Access SuccessFactors Learning Offline' workflow to the user role in order for the Java version to check to appear in user side.
Advise the customer to request to create a new incident to install Plateau Offline Learning license which Operations team will handle.
Java, Check system, Plateau Offline Learning , KBA , LOD-SF-LMS-RBP , Roles & Permissions , Problem