SAP Knowledge Base Article - Public

2414763 - Bulk PIN Reset

Symptom

You would like to do a massive PIN reset for users.

Environment

Learning Management System Core

Reproducing the Issue

Currently the PIN reset is done individually on the Action Menu, Reset User PIN.

Resolution

Currently LMS does not have a tool to perform a massive change for PIN.

However, if all users PIN need to be changed, you can set the PIN expiration for 1 day, this way all PINs will expire in one day and then you could change the configuration back.

This would only apply if all PINs should be changed. If there are some that should not be changed, then this process will not be adequate.

To configure the PIN expiration, please follow these steps:

  1. Navigate to System Admin > Configuration > Global Variables
  2. Find the setting 'Enable PIN Expiration' checkbox and enable it
  3. Set the PIN expiration to 1 day on the field 'PIN expires after'
  4. Click on 'Apply Changes' button

 Please review below a screenshot that ilustrate this procedure:

PIN Expiration.png

Keywords

Massive PIN reset Bulk PIN reset How to reset all user's PIN , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions